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Estonian Academy of Arts

A clearer, faster institutional website that helps prospective students and partners find the right information with confidence.

artdesigneducationuniversityestoniaculturestorytelling
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Case study

Project year: 2021

For Estonian Academy of Arts, the website functions as both public brand and critical service channel. This case study shows how improved structure, multilingual clarity, and iterative delivery can reduce friction for key audiences. The outcome is stronger usability, better communication flow, and a platform that scales with institutional needs.

Snapshot

  • Category focus: Culture
  • Primary value to visitors: fast understanding, clear next steps, and a stronger reason to engage.
  • Commercial/organizational value: stronger trust, better conversion from interest to action, and a reusable content foundation.
  • Core workstream: Brand storytelling and audience engagement
  • Core workstream: Program/content communication and campaign support
  • Core workstream: Conversion pathways for participation, attendance, or inquiries

Timeline highlights

  • Strategy and message positioning aligned with audience intent.
  • Core website structure and conversion pathways implemented.
  • Launch and iterative optimization based on stakeholder feedback.
  • Ongoing stewardship to sustain visibility and performance.

Scope summary

  • Narrative-led UX and responsive web implementation
  • Editorial structure for updates, launches, and announcements
  • Performance and discoverability foundations for audience growth

Challenges

  • Balancing expressive brand voice with practical user needs
  • Keeping communication coherent across evolving programs
  • Maintaining quality under real publishing and deadline pressure

Opportunities

  • Expand campaign landing pages to grow conversion from interest to action
  • Strengthen recurring audience engagement between major announcements
  • Increase collaboration value through dedicated partner narratives

Suggested angles

  • How design and storytelling improve cultural audience conversion
  • Building digital continuity for programs that never stand still
  • Turning a project site into a long-term brand asset

* This website is AI-generated but for any errors blame Kris Haamer.