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Teatro Viirus

Teatro de lengua sueca en Finlandia dedicado al arte escénico contemporáneo, presentando "el mundo contemporáneo de una forma nueva e inesperada" con producciones como "AF KLINT" y "1984".

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Case study

Project year: 2020

Viirus Theatre needed a website that could carry artistic identity without slowing down the core ritual: decide, orient, and act. We redesigned the flow so each page behaves like theatre signage: clear entry, clear sequence, clear exit to ticketing. The result is a calmer audience journey under time pressure and a publishing structure the team can actually maintain.

Snapshot

  • Site: Helsinki theatre context with mobile-heavy pre-show traffic and bilingual expectations.
  • Condition: Limited attention windows, frequent program changes, and mixed connection quality in transit.
  • Ritual: Check what is on tonight, confirm time, and move toward tickets in one pass.
  • Material: Speed, information hierarchy, and editorial sustainability under production deadlines.

Timeline highlights

  • Dish: A theatre web experience that balances mood with immediate action.
  • Ingredients: Program archive, production visuals, editorial needs, and audience intent signals.
  • Heat: Launch cycles tied to performances and late schedule adjustments.
  • Taste test: Task-based walkthroughs (Tonight -> Production -> Ticket) plus event tracking for CTA progression.

Scope summary

  • Analytics signals: top paths clustered around program and ticket intent; instrumentation gaps closed.
  • Research signals: audience and staff feedback pointed to confusion in time/date scanning.
  • Performance signals: lightweight template targets introduced for hero and schedule pages.
  • Accessibility signals: keyboard path and heading order repaired on key performance pages.

Challenges

  • Rebuilt IA around "Tonight", "Calendar", and "Archive" to remove navigation hesitation.
  • Tightened schedule typography and spacing so date/time blocks scan in seconds.
  • Reduced decorative motion to keep interaction stable on mobile and low-power devices.
  • Elevated ticket actions in context rather than burying them at page end.

Opportunities

  • Receipt: Ticket CTA progression can now be measured by page template.
  • Receipt: Scroll-depth and outbound tracking provide decision-ready evidence for iteration.
  • Receipt: Accessibility checks are now part of release rhythm, not post-launch cleanup.
  • If baseline conversion history is incomplete, continue instrumentation for one full season and compare by production type.

Suggested angles

  • Artifact: IA map showing foyer-style wayfinding from arrival to action.
  • Artifact: Mobile-first wireframes for Tonight and Production pathways.
  • Artifact: Release checklist combining CWV, accessibility, and editorial readiness.
  • Leftover: Next iteration should test language-specific labels and compare completion by locale.