02Trust
Digital Product Assurance Is the Evidence Behind Trust
Trust becomes practical when a product can show evidence across usability, accessibility, security, reliability, regulation, and operations.
DATA-DRIVEN interaction DESIGN / Summer Season ’26
HAAM Ideas
Thinking that changes the work.
Ideas collects methods, field notes, and essays from the places where design, technology, and operations meet. These are working arguments that shape how HAAM approaches products.
Method
The Product Happens Between the Screens
A product is rarely one interface. It is the sequence of handoffs between people, screens, sensors, software, external services, AI, and human recovery.
English articleRead on Raw Drafts ↗Selected writing
Six ideas that explain the HAAM point of view.
This is a deliberately small collection. Each piece adds evidence for how HAAM thinks about systems, trust, interaction, and responsibility.
03Information architecture
The URL Is the Product's Public Memory
URLs reveal what a product believes exists, which states deserve permanence, what can be shared, and whether the system remains understandable beyond the current screen.
04Field note
My GDPR Rights Were Trapped Inside a Broken Dropdown
A small interface failure becomes a larger question about how legal rights are actually enforced through design, software, accessibility, and maintenance.
05AI systems
The Real Test of AI Code Is the Next Prompt
AI-generated software should be judged across changing requirements, continuity, regression risk, and maintenance, not only by whether today's prompt produced a working screen.
06Practice
The Canvas Kept Expanding
A personal account of moving from websites and screens into journeys, organizations, infrastructure, code, and responsibility for the whole experience.
Curated, not a feed
Ideas should earn its place in the navigation.
HAAM Ideas will stay selective. Raw Drafts remains the larger notebook, while this section contains the pieces most useful to people deciding how HAAM thinks and whether to work together.
Does this connect to your problem?
Bring the difficult part.
Start with the system that feels confusing, fragile, slow, or stuck. HAAM can help turn the idea into a clearer product and a practical next move.
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